PS4 Gold headset is one of the finest PlayStation wireless headsets that offers surround sound and is dedicated to PS4. But things turn to frustration when you suddenly find out that your Gold headset isn’t connecting to your PS4.
There are a few reasons to blame for this issue. Maybe the USB dongle isn’t firmly connected or gets faulty, or there’re other peripherals connected to the PS4, or your headset just facing a temporary malfunction.
Whatever the reason, you shouldn’t worry anymore as we’re here with some fruitful fixes that will surely solve the problem. So, stick to the article till the end to know what to do.
How Can You Fix When Your Ps4 Gold Headset Is Not Connecting?
As you’ve got a basic idea about the reasons, now it’s time to get into the solutions. They’re pretty simple and to make it more convenient, we’re providing them step by step.
Fix 1: Check Your Usb Dongle
The USB dongle is responsible for connecting your BlueTooth Gold headset to the PS4. Therefore, to ensure a proper wireless connection, first of all, ensure the dongle is firmly connected to your PS4. Sometimes because of light push or accumulated dust and debris in the port, the USB doesn’t connect properly.
If you see the dongle is connected correctly but still, the problem persists, check it onto another PS. If the dongle works, the issue is with your PS4’s USB port. Else, your dongle is faulty and you need to replace it.
Fix 2: Remove The Peripherals
In some cases, it’s found that if additional peripherals are connected to the PS, the dongle doesn’t work as it should. So, if you’re using such peripherals, specially USB 3.0 devices, then remove them and try to reconnect the headset. This method works for them perfectly.
NOTE: Later you can try a USB extension cable to keep the USB device away from each other.
Fix 3: Reset Your Headset
If the USB dongle and the USB ports on PS are okay, there are no additional peripherals attached, yet the problem remains; try resetting your headset. To reset your headset –
Step 1: Connect the USB dongle to the PS4 console.
Step 2: Then on the dongle, locate the hole near the reset button and insert a small pin into it.
Step 3: Push the pin for a while and release it.
Step 4: Now, press and hold the VSS (Virtual Surround Sound) and MUTE buttons on your headset.
Step 5: Finally, slide the power switch to either 1 or 2.
Fix 4: Restore Your Headset
This is the ultimate practical solution for this issue. Restoring your headset will turn it into the factory state and there won’t be any remaining problems. You can easily do this by making use of the Headset Companion app.
Step 1: First, download the Headset Companion app if you already don’t have it.
- Head to PlayStation Store.
- Navigate through TV & Video > Apps > Headset Companion and download and install it.
- Open the app.
Step 2: Now, select your Gold headset.
Step 3: On the controller, press the OPTIONS button.
Step 4: Go to Headset, choose Restoring Headset, and select Restore.
Step 5: After that, turn off the headset and select Next.
Step 6: Then unplug the headset and select Next.
Step 7: Now, turn on the headset and before connecting, wait until the headset light stops blinking.
Just a gentle reminder, this Headset Companion app doesn’t work on PS5 consoles.
Frequently Asked Questions (FAQs)
1.How Long Does The Gold Headset Last?
There’s no specific information on how long a gold headset battery may last, not even from Sony. But according to users’ experiences, it lasts over 8 hours at its maximum use.
2.Is PS4 Gold Headset Support Bluetooth?
Actually, no. The PS4 Gold headset doesn’t support BlueTooth. Instead, it offers a wireless connection with a USB dongle and a wired connection with a 3.5mm jack.
3.How Can I Activate My Gold Headset On PS4?
It’s pretty simple. Just press and hold the PlayStation button until the Quick Menu appears. Then navigate through Sound/Devices > Output to Headphones > All Audio. This way all audio output will deliver to your Gold headset.
Conclusion
These are all about solving the PS4 Gold headset not connecting issue. Any of the fixes mentioned above will surely help you regardless of the cause. So, apply them until the issue gets fixed.
