On a Sunday morning, you woke up and received a gaming invitation with your friends. You set up everything, connect the insignia headset, and joined the game.
After a while, you noticed that no one is responding or giving answers to your questions. And you found out that the microphone of your Insignia headset isn’t working. It’s a very common issue among headset users and it can be solved very easily. Basically, it happens due to changes in the system settings or due to improper connection. However, there are other reasons too.
In this article, we have covered the possible reasons and solutions that you can follow to fix the microphone not working issue of the Insignia headset. So, let’s begin!

Reasons Why The Microphone Of Insignia Headset Isn’t Working

There are several reasons that can be blamed for the microphone not working issue. The Insignia headsets are mostly used by Play Station users. Also, PC users use this headset for their daily work. Here are the reasons –
- Improper audio settings.
- Mic is in the mute position.
- Connection issue.
- Microphone volume is too low (on PC).
- Microphone option is disabled (on PC).
- Mic is damaged.
Now, let’s find out the solutions.
Methods To Fix Microphone Not Working Issues Of Insignia Headset

Before going for the fixes, make sure that the headset is connected properly. If the connection is loose then the microphone won’t work. If you are using a wired one, then re-pair the headset with your device. Also, check the device volume. If still the issue persists then follow the following methods to solve this issue.
Method 1: Remove The Mic From The Mute Position

The Insignia headset comes with a very unique feature, Flip-to- mute which is if you put the microphone vertically then the microphone won’t work. The vertical position is known as the Mute position. So, check whether you have put the mic of your Insignia headset vertically. If yes, then move it down. Now check whether the issue is solved or not.
Method 2: Fix The Audio Settings Of Your Play Station
This method will work for the Play Station user. If the mic of your Insignia headset isn’t working then you will need to fix or adjust the audio settings.
- First, go to Settings on your Play Station.
- Now, go to Devices and then Audio Devices.
- Next, click on Input Device and from there select Headset Connected to Controller.
- From there, click on the Output device and choose Headset Connected to Controller.
- Now, raise the sound level from the Volume Control and then select Output to Headphones.
Also, check the Microphone level. Inside the Audio devices, look for Adjust Microphone Level and navigate to it. From there, change the mic sound level.
Method 3: Enable The Microphone From Sound Settings

If your Insignia headset’s microphone is disabled from the sound settings then the mic won’t work. To enable it,
- Press Windows + S and type Sound Settings.
- Now, navigate to Sound Settings, and check the Input section. If your Insignia headset isn’t selected then the mic is disabled.
- If the mic is disabled, go to Manage sound devices.
- Scroll down, and look for the Disabled section. If you see the Microphone is there, click on it and then click on Enable.
Now check whether the issue is solved or not.
Also, check the Microphone volume from the Device properties. Under the Input section, you will find the Device Properties option, click on it. And then there you will get the Volume. If the level is low, increase it.
Conclusion
Lastly, if the microphone of your Insignia headset isn’t physically damaged then following this fixing guideline will solve the issue. If you are facing this issue on PC then follow Method 3 and for Gaming console users, follow method 2. And if the mic is damaged then you will need to buya new one!
Frequently Asked Questions And Answers
1.Can I Replace The Insignia Headset Microphone?
Unfortunately, no. The microphone of the Insignia headset is not portable. So, you can’t remove it. The only option you will have; buy a new one.
2.Can I Adjust The Microphone Volume On My Insignia Headset?
No, you just can adjust the sound volume. For adjusting the microphone volume, you will need to do it from the device’s sound settings.